Amazon特集の提供資格が削除されました。


#1

Hello,

We are contacting you because you have misused shipping charges on product detail pages. We have removed your Featured Offer Eligibility for all ASINs.

Why did this happen?
We received a complaint about your listing that you have been fluctuating shipping charges on the product detail pages. If we receive more complaints about your listings, we may remove your listing and may not allow you to sell to Amazon.

Fluctuating shipping charges include, but are not limited to:
– Changing the shipping charges on a template repeatedly

We’re here to help.
To learn more about this policy, search for “Becoming the Featured Offer” in Seller Central Help.

How do I reactivate my Featured Offer Eligibility?
To reactivate your Featured Offer Eligibility, you may submit the following to notice-reversal@amazon.com:
– A confirmation that shipping charges for your ASINs will not continue to fluctuate.
Has your Featured Offer Eligibility been removed in error?
If you believe there has been an error, please tell us why by emailing notice-reversal@amazon.com. Your explanation should include the following information:
– The reason the listing has fluctuating shipping charges

What happens if I do not provide the requested information?
If we do not receive the requested information, your Featured Offer Eligibility will remain removed.

You can view your account performance at (https://sellercentral.amazon.com/performance/dashboard?reftag=email_team or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.
Sincerely, Amazon.co.jp

このようなメールが届きました。
送料を高くしたとかではなく
3回ほど変更したらこのようなメールが届き自己発送でのカートが取れない状況になりました。

どのような対応をしたらよろしいのでしょうか
同じ経験をされた方アドバイス頂きたいです。


ASINの注目オファーの資格を削除について
急にカートが取れなくなりました
#2

ご存じのように
取得開示はないので
過去フォーラム内、右上虫メガネ検索してください

重複トピ立てられても、他セラー様方からレス難しいかもしれません

2日前の関連トピです
カート取得について - Amazon出品サービス / 出品に関する一般的な質問 - Amazonセラーフォーラム

パフォーマンスや低評価・返品など単純なことでも
外されます

トピ主様とは違うかと思いますが
先日はprimeでの同様な方がおりました(届いた英文同じなのかな?)
移行配送設定複数行なったと推測しましたが

ASINの注目オファーの資格を削除について - Amazon出品サービス / 出品に関する一般的な質問 - Amazonセラーフォーラム