We are contacting you because you have misused shipping charges on product detail pages. We have removed your Featured Offer Eligibility for all ASINs.
Why did this happen?
We received a complaint about your listing that you have been fluctuating shipping charges on the product detail pages. If we receive more complaints about your listings, we may remove your listing and may not allow you to sell to Amazon.
Fluctuating shipping charges include, but are not limited to:
– Changing the shipping charges on a template repeatedly
We’re here to help.
To learn more about this policy, search for “Becoming the Featured Offer” in Seller Central Help.
How do I reactivate my Featured Offer Eligibility?
To reactivate your Featured Offer Eligibility, you may submit the following to email@example.com:
– A confirmation that shipping charges for your ASINs will not continue to fluctuate.
Has your Featured Offer Eligibility been removed in error?
If you believe there has been an error, please tell us why by emailing firstname.lastname@example.org. Your explanation should include the following information:
– The reason the listing has fluctuating shipping charges
What happens if I do not provide the requested information?
If we do not receive the requested information, your Featured Offer Eligibility will remain removed.
You can view your account performance at (https://sellercentral.amazon.com/performance/dashboard?reftag=email_team or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon.