Hello,

I am Alex Sigua, the proprietor of ASAP Computer Parts, Inc. With nearly 15 years of

experience, I've been operating as a seller on Amazon across the USA, Canada, and

Mexico marketplaces. Additionally, I've expanded my reach to include the UK and all

European marketplaces over the past 5 years.

However, a complication arose when Amazon Japan unexpectedly opened a

marketplace and transferred all my European inventory there. Despite my lack of

intention to sell in Japan, I promptly contacted Amazon Japan customer service to

request the closure of my account due to the absence of inventory and my disinterest in

Japanese markets.

Unfortunately, this simple request has turned into an ongoing ordeal. Amazon Japan

requested invoices for specific ASIN numbers—B000XPPXFO, B003FG6IV6, and

B00830HJFI—indicating purchases of 10 or more units each. Although I promptly

provided invoices showing recent inventory purchases, Amazon Japan responded,

stating they lacked sufficient information to reactivate my account.

This frustrating cycle has persisted for the past six months. Despite my repeated

attempts to close my Japan account, Amazon Japan insists I must reactivate and then

deactivate it, requiring invoices for the aforementioned ASINs—products I neither

recognize nor have in inventory.

This situation has had cascading effects, leading to the deactivation of all my European

marketplaces. Please review my history on platforms like the UK, Germany, or France,

where my accounts have maintained excellent standing until this issue arose.

I implore you to assist me in resolving this matter promptly. The mistake initiated by

Amazon Japan has significantly impacted my business operations, leaving me unable to

sell in Europe. I seek your support in reactivating my UK account and all European

marketplaces while facilitating the closure of my Japan account.

Your swift attention to this matter is greatly appreciated.

Thank you.