I have been unable to get in touch with an agent in Japan to close that account down, so I can reactivate my US account etc. The Japan account needs to be closed down due to duplicate accounts being open in which I was unaware of due to I thought it was a merger account with my primary account over 2 yrs ago. I have never sold any items in Japan. I have only listed items and received an inauthenticity complaint even though nothing sold on that end. They sent me a message and I never answered it and was unaware I had to, so once that happened it shut down all my main accounts down and I am unable to contact anyone in Japan to help me close that account out. As I have no outstanding balances due on any of my accounts. My US account has been closed 2 yrs as of now. Please help