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読み取り専用Dear Amazon Team,
cc: @Danny_Amazon
I am reaching out to kindly request your assistance in reviewing and removing an irrelevant review that has been posted under our product listing for the Electric Standing Desk.
Review Details:
Rating: 4 Stars
Content: The review discusses a makeup mat with features like "non-slip backing" and "vanity top protection."
Arguments for removal:
1. Incorrect product review: The review clearly refers to a makeup mat, which is entirely unrelated to our Electric Standing Desk. This mismatch indicates the review was likely posted under the wrong product listing by mistake.
2. Potential for misleading and confusing buyers: Although the review includes a favorable 4-star rating, its content may confuse potential customers by associating features such as "non-slip backing" with the standing desk. This could lead to misunderstandings about the product's actual features and functionality.
We raised this concern through Seller Support under Case ID 16727260851 and the review was manually reported via the "Report" button next to it however, the review is still visible on our listing.
To maintain the integrity of reviews on our listing and ensure accurate feedback for buyers, we kindly request the removal of this review.
Please let us know if any additional information is needed to assist with this matter.
Thank you for your attention and assistance.
Best regards,
Hi @Danny_Amazon / Community Managers,
I am following up on the above thread I posted seven days ago regarding a review mistakenly posted under our Electric Standing Desk listing. The review, while rated 4 stars, is irrelevant and misleading as it discusses a makeup mat—completely unrelated to the product being sold.
I kindly ask for your assistance in addressing this matter. Your advice and support are greatly appreciated.
Thank you for your time and effort in helping resolve this issue.
Hello @Seller_p1aFqtyD4NrXz,
Thank you for posting here at the forums and bringing this matter to our attention.
Based on the information you have shared, please allow me to connect with our internal team and review your case once again. I will share here any new findings.
Thanks,
Joey
Hello @Seller_p1aFqtyD4NrXz,
I'm glad to share that the review in question has been removed from your account.
Once again, thank you for being a part of this community!
Cheers,
Joey