Deactivated account Multiple Selling Accounts Policy

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Seller_RV7gNKZ0agius

Deactivated account Multiple Selling Accounts Policy

My account has been mistakenly deactivated due to the Multiple Selling Accounts Policy.

I only have one account and do not sell in the Middle East. Despite this, the account was registered in that region by error, which I cannot currently change.

Please help us, we are lost.

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Emet_Amazon

Hello @Seller_RV7gNKZ0agius,

Thank you for posting your concern with a multiple account policy violation.

My account has been mistakenly deactivated due to the Multiple Selling Accounts Policy.

I only have one account and do not sell in the Middle East. Despite this, the account was registered in that region by error, which I cannot currently change.

As mentioned, it sounds like an account was registered in another region. Even if this was in error, it's associated to your US store which is likely causing your current deactivation. We will require that you log into that region, complete the registration and ensure it is active so that your other store can be reinstated.

If you need help signing into that account you can use our global account help page and the provided regions to help sign into your store. If you need help with your account in that region, I would ask that you post your notification so we can provide further support or next steps.

Once the associated store has been reactivated, you can come back to this store and use the account health page appeal button to acknowledge the reactivation of your other store to be eligible for reactivation.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

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