I can't cancel my outlet deal that's currently running
Hello,
I am currently having issues cancelling my outlet deal and seller support doesn't want to cancel my outlet deal saying that I can cancel it myself on the deal page which I can't do. I haven't created the outlet deal in the deal page but in inventory planning as it was recommended by Amazon but price is too low.
I tried changing the price to a higher one but outlet deal price is still showing.
My case ID is [CASE 2728754123].
Hope someone will be able to help me as I can't have the deal run for 2 weeks.
Thank you very much
I can't cancel my outlet deal that's currently running
Hello,
I am currently having issues cancelling my outlet deal and seller support doesn't want to cancel my outlet deal saying that I can cancel it myself on the deal page which I can't do. I haven't created the outlet deal in the deal page but in inventory planning as it was recommended by Amazon but price is too low.
I tried changing the price to a higher one but outlet deal price is still showing.
My case ID is [CASE 2728754123].
Hope someone will be able to help me as I can't have the deal run for 2 weeks.
Thank you very much
1件の返信
Jessica_Amazon_
Hi!
Thank you for your post and for using the seller forums!
I'm not 100% sure if you are referring to an Advertising Deal or a sale price offer so I will give steps for both situations.
To cancel a deal follow these steps:
- From the Deals Dashboard, filter your deals by status to show only deals that Need action or Upcoming.
- For the deals that you wish to cancel, click the drop-down button next to Edit.
- Select Cancel deal from the menu.
To stop selling an item at a sale/discounted price, update the sale end date to yesterday’s date or remove the sale price of the ASIN.
I hope this helps!
Jessica
