我的产品标题、描述、图片均无问题。并且在链接被删除之前的时候。我开了一个case。我请求客服帮我检查我的链接是否会被判定为带有头部的性玩偶。客服检查我的标题、描述、图片后明确的说明不会被判定为带有头部的性玩偶。可是第二天,我却收到了这个链接被删除的通知,理由正是带有头部的性玩偶。下面是我的申诉信。请问我该怎么办。
I received an email regarding violations of the restricted goods policy
After carefully studying Amazon's policy on restricted products. I confirm that my product has not violated any regulations. The reasons are as follows.
1. I once opened a case to inquire if ASIN: B0CYLLC6PL has violated the restricted goods policy. The case clearly states that ASIN: B0CYLLC6PL did not violate the restricted goods policy. Please refer to case: 2798915883
2. The product name is TPE Women's Garage Kit 、Changing clothes doll. And the product name clearly indicates that the body is a seamless body (with no gaps on the body). Does not match the functionality of the sex toy.After receiving the warning, I immediately deleted Changing clothes doll
3. There are no exposed images in the product images that resemble sex dolls. And there is no sexual guidance in the picture
4.A normal 160cm sex toy weighs around 40kg. And this product with packaging only weighs 27kg. So this product is not a sex toy.
I have always served our customers very well. The product is deeply loved by customers. Some customers even contact us specifically after receiving the goods and say that the product is very good(Please refer to the attachment)
I have been learning about Amazon's product policy compliance. I will seek help if there is no way to judge. ASIN: B0CYLLC6PL I once sought help from a case. Inquire about the title, description, image, and whether this product violates Amazon's product policy compliance. The response I received was that the product did not violate Amazon's product policy compliance. Please refer to case: 2798915883
I think deleting ASIN: B0CYLLC6PL this time is incorrect.
Requesting Amazon to restore ASIN: B0CYLLC6PL
I will study Amazon's policy compliance more seriously in the future. If I am unable to judge, I will seek help from customer service.
Thanks you Amazon

