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disbursement-appeals@amazon.co.jp 応答がありません。No response.
It's been 90 days since my account was deactivated, and I made a funding request to disbursement-appeals@amazon.co.jp, but I haven't heard anything back.
How should I address this?
I would appreciate your help.
アカウントが無効化されてから90日が過ぎてdisbursement-appeals@amazon.co.jp に資金要請をしましたが、何の応答もありません。
この部分をどのように解決しなければなりませんか。
お手伝いをお願いします。
2件の返信
Seller_kIukTwdhvntAp
"How should I address this?"
Find the suspension notice and POST THAT (the ENTIRE thing) but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
If it is a Section 3 violation for dropshipping anyone responding needs to see the language to determine if it included the 'death sentence' wording.
Were there other issues such as IP violations, RA, OR, you used a Virtual Assistant and they 'helped' you with paperwork and forged documents?
NOTE -- If it was for IP, RA, OA or dropshipping you will NOT get the products or the money in your account back because you have no chain of custody and proof of authenticity.
Atlas_Amazon
Hello @Seller_TLh9Q1CTxPLMM
"It's been 90 days since my account was deactivated, and I made a funding request to disbursement-appeals@amazon.co.jp, but I haven't heard anything back."
Thank you for the information provided regarding the issues you have been experiencing. I understand that you have not received a response on your information as of yet, can you clarify when you submitted the request? Have you attempted to submit another request? The email is correct for attempting to acquire the funds in the Japan marketplace, so we will encourage you to submit your information to there to open an investigation.
As stated by @Seller_kIukTwdhvntAp, the other way to acquire your finds will be to resolve the issue impacting the account. Would you be able to share more information regarding this? What details do you have and what actions have you attempted to take?
We encourage you to share more details regarding the situation to this thread so we may continue to provide guidance.
Best,
Atlas
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