Product Has been marked as Adult, Amazon has claimed they have made the change to fix but it has not been fixed.
My product has been marked as an adult when this should not have been the case, seller central has also acknowledged this and claimed that they have made the change to set the 'Is Adult=FALSE' however it has been over 3 days since they have made this claim of change and the product is still not searchable which is greatly affecting sales.
CASE IS: 13405816981
They have also stated there was a 'block_from_all_product_search' on the product which has been removed as well, however, the product is still not searchable.
If there is a mod that could help me with this issue that would be fantastic. Thanks!
Product Has been marked as Adult, Amazon has claimed they have made the change to fix but it has not been fixed.
My product has been marked as an adult when this should not have been the case, seller central has also acknowledged this and claimed that they have made the change to set the 'Is Adult=FALSE' however it has been over 3 days since they have made this claim of change and the product is still not searchable which is greatly affecting sales.
CASE IS: 13405816981
They have also stated there was a 'block_from_all_product_search' on the product which has been removed as well, however, the product is still not searchable.
If there is a mod that could help me with this issue that would be fantastic. Thanks!
15件の返信
Blake_Amazon
Hey @Seller_SihsE5JmRoOSe, thanks for providing your case ID. I took a look at the ASIN and can confirm that the adult flag has been removed. I also see that as of a few hours ago, Seller Support said that the searchability should be fixed in 72 hours. If that time passes and you still have this issue, please go ahead and let them know!
