Fund payment will be made when can I get my money

I waited 90 days to get my money back in my account, which was suspended on December 27, 2023 due to Japan dropshipping policy violation. Then I applied for the funding request video call. Even though I tried about 5 times, Amazon does not send me an e-mail for a video call. I have been trying to get my money from Amazon for a video call for 3 months. Please help me, I really need the money I have left inside. Sometimes I think of committing suicide because I cannot get my money and meet my needs. Amazon officials help me

On December 26th, a link was sent to me for the fund request meeting. However, when I click on the link, I encounter the following error message. I opened a case to resolve the issue, and I sent an email again, but I couldn’t resolve it.

Could you please help me resolve this issue? @Seller_5zI0wsS66MHFL