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Seller_kOlonCEmVX0k8

Can'tAccess Amazon.co.jp Seller Central After 2SV Reset

Hello,

I recently received confirmation that the Two-Step Verification (2SV) for my Amazon.co.jp seller account was successfully disabled, and access was restored. However, I am still receiving a "Not Authorized" error when attempting to log in to my Amazon.co.jp Seller Central account.

Currently, I can only access forums and general Amazon pages via Amazon.com.au, but not the Japan marketplace.

I also have an active order visible in my Easy Envanter system, and I need access to fulfill it before the deadline.

Please advise how I can resolve this login issue and regain full access to my seller account.

Thank you.

img
33件の閲覧
3件の返信
アカウントの設定
タグ:セラーセントラル, 認証
00
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user profile
Seller_kOlonCEmVX0k8

Can'tAccess Amazon.co.jp Seller Central After 2SV Reset

Hello,

I recently received confirmation that the Two-Step Verification (2SV) for my Amazon.co.jp seller account was successfully disabled, and access was restored. However, I am still receiving a "Not Authorized" error when attempting to log in to my Amazon.co.jp Seller Central account.

Currently, I can only access forums and general Amazon pages via Amazon.com.au, but not the Japan marketplace.

I also have an active order visible in my Easy Envanter system, and I need access to fulfill it before the deadline.

Please advise how I can resolve this login issue and regain full access to my seller account.

Thank you.

img
アカウントの設定
タグ:セラーセントラル, 認証
00
33件の閲覧
3件の返信
返信
3件の返信
user profile
Kai_Amazon
Seller_kOlonCEmVX0k8様の投稿への返信

Thank you for contacting us, @Seller_kOlonCEmVX0k8 !

Please try the following troubleshooting steps:

  • Clear your browser cache and cookies
  • Try accessing through a different web browser
  • Use incognito/private browsing mode

Since you currently have access to your Australian account, we recommend contacting the Amazon.com.au Seller Support team with the following information:

  • Your inability to access the Japanese marketplace
  • The issues occurring after 2SV deactivation
  • The urgent need to process pending orders

Our technical team will address your concerns promptly based on the information you provide. If you have already contacted support regarding this matter, please share your case ID with us.

Thank you.

Kai

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Seller_kOlonCEmVX0k8

Can'tAccess Amazon.co.jp Seller Central After 2SV Reset

Hello,

I recently received confirmation that the Two-Step Verification (2SV) for my Amazon.co.jp seller account was successfully disabled, and access was restored. However, I am still receiving a "Not Authorized" error when attempting to log in to my Amazon.co.jp Seller Central account.

Currently, I can only access forums and general Amazon pages via Amazon.com.au, but not the Japan marketplace.

I also have an active order visible in my Easy Envanter system, and I need access to fulfill it before the deadline.

Please advise how I can resolve this login issue and regain full access to my seller account.

Thank you.

img
33件の閲覧
3件の返信
アカウントの設定
タグ:セラーセントラル, 認証
00
返信
user profile
Seller_kOlonCEmVX0k8

Can'tAccess Amazon.co.jp Seller Central After 2SV Reset

Hello,

I recently received confirmation that the Two-Step Verification (2SV) for my Amazon.co.jp seller account was successfully disabled, and access was restored. However, I am still receiving a "Not Authorized" error when attempting to log in to my Amazon.co.jp Seller Central account.

Currently, I can only access forums and general Amazon pages via Amazon.com.au, but not the Japan marketplace.

I also have an active order visible in my Easy Envanter system, and I need access to fulfill it before the deadline.

Please advise how I can resolve this login issue and regain full access to my seller account.

Thank you.

img
アカウントの設定
タグ:セラーセントラル, 認証
00
33件の閲覧
3件の返信
返信
user profile

Can'tAccess Amazon.co.jp Seller Central After 2SV Reset

投稿者：Seller_kOlonCEmVX0k8

Hello,

I recently received confirmation that the Two-Step Verification (2SV) for my Amazon.co.jp seller account was successfully disabled, and access was restored. However, I am still receiving a "Not Authorized" error when attempting to log in to my Amazon.co.jp Seller Central account.

Currently, I can only access forums and general Amazon pages via Amazon.com.au, but not the Japan marketplace.

I also have an active order visible in my Easy Envanter system, and I need access to fulfill it before the deadline.

Please advise how I can resolve this login issue and regain full access to my seller account.

Thank you.

img
アカウントの設定
タグ:セラーセントラル, 認証
00
33件の閲覧
3件の返信
返信
3件の返信
3件の返信
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user profile
Kai_Amazon
Seller_kOlonCEmVX0k8様の投稿への返信

Thank you for contacting us, @Seller_kOlonCEmVX0k8 !

Please try the following troubleshooting steps:

  • Clear your browser cache and cookies
  • Try accessing through a different web browser
  • Use incognito/private browsing mode

Since you currently have access to your Australian account, we recommend contacting the Amazon.com.au Seller Support team with the following information:

  • Your inability to access the Japanese marketplace
  • The issues occurring after 2SV deactivation
  • The urgent need to process pending orders

Our technical team will address your concerns promptly based on the information you provide. If you have already contacted support regarding this matter, please share your case ID with us.

Thank you.

Kai

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Kai_Amazon
Seller_kOlonCEmVX0k8様の投稿への返信

Thank you for contacting us, @Seller_kOlonCEmVX0k8 !

Please try the following troubleshooting steps:

  • Clear your browser cache and cookies
  • Try accessing through a different web browser
  • Use incognito/private browsing mode

Since you currently have access to your Australian account, we recommend contacting the Amazon.com.au Seller Support team with the following information:

  • Your inability to access the Japanese marketplace
  • The issues occurring after 2SV deactivation
  • The urgent need to process pending orders

Our technical team will address your concerns promptly based on the information you provide. If you have already contacted support regarding this matter, please share your case ID with us.

Thank you.

Kai

00
user profile
Kai_Amazon
Seller_kOlonCEmVX0k8様の投稿への返信

Thank you for contacting us, @Seller_kOlonCEmVX0k8 !

Please try the following troubleshooting steps:

  • Clear your browser cache and cookies
  • Try accessing through a different web browser
  • Use incognito/private browsing mode

Since you currently have access to your Australian account, we recommend contacting the Amazon.com.au Seller Support team with the following information:

  • Your inability to access the Japanese marketplace
  • The issues occurring after 2SV deactivation
  • The urgent need to process pending orders

Our technical team will address your concerns promptly based on the information you provide. If you have already contacted support regarding this matter, please share your case ID with us.

Thank you.

Kai

00
返信
user profile
Seller_nHm6cEVQn00ip
Seller_kOlonCEmVX0k8様の投稿への返信

@Seller_kOlonCEmVX0k8

Try logging back in through Australia Seller Central:

https://sellercentral.amazon.com.au/ - the Japan redirect is a legacy bug that Amazon needs to resolve.

10
user profile
Seller_nHm6cEVQn00ip
Seller_kOlonCEmVX0k8様の投稿への返信

@Seller_kOlonCEmVX0k8

Try logging back in through Australia Seller Central:

https://sellercentral.amazon.com.au/ - the Japan redirect is a legacy bug that Amazon needs to resolve.

10
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう