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Seller_bqW2o4XdPUxP1

Account suspended as related account

Hi All,

I am 10 year old seller my account suspended due to related account and i know that account is one of my ex employee, now he is not working with us, not able to figure out what exact is matching, called health support team they are giving common answer like find out what’s matching if we know this why will call support team for this , I stuck here, we sacked that employee when we got to know he opened his Amazon account and now he is not responding any help

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Seller_bqW2o4XdPUxP1

Account suspended as related account

Hi All,

I am 10 year old seller my account suspended due to related account and i know that account is one of my ex employee, now he is not working with us, not able to figure out what exact is matching, called health support team they are giving common answer like find out what’s matching if we know this why will call support team for this , I stuck here, we sacked that employee when we got to know he opened his Amazon account and now he is not responding any help

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Emet_Amazon
Seller_bqW2o4XdPUxP1様の投稿への返信

Hello @IndiaBigStore,

Thank you for posting your concerns with your multiple account policy violation.

my account suspended due to related account and i know that account is one of my ex employee, now he is not working with us, not able to figure out what exact is matching

As you mentioned, it seems that you have identified that this was caused by an ex-employee. Do you have any supporting documentation to show proof of employment? These can be proof of payment, contracts, or termination agreements as you mentioned they were no longer working with you.

If you are able to provide these documents, you can use the appeal button in the account health page to submit them for review. Please be aware that if we cannot validate the information provided, the alternative is to ensure the associated store is reactivated.

I would also suggest reviewing our seller university video on both how to address a multiple account policy violation, and for once the account is reactivated our video on how to comply with our multiple account policy.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
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Seller_bqW2o4XdPUxP1

Account suspended as related account

Hi All,

I am 10 year old seller my account suspended due to related account and i know that account is one of my ex employee, now he is not working with us, not able to figure out what exact is matching, called health support team they are giving common answer like find out what’s matching if we know this why will call support team for this , I stuck here, we sacked that employee when we got to know he opened his Amazon account and now he is not responding any help

58件の閲覧
3件の返信
アカウント健全性
タグ:停止中
00
返信
user profile
Seller_bqW2o4XdPUxP1

Account suspended as related account

Hi All,

I am 10 year old seller my account suspended due to related account and i know that account is one of my ex employee, now he is not working with us, not able to figure out what exact is matching, called health support team they are giving common answer like find out what’s matching if we know this why will call support team for this , I stuck here, we sacked that employee when we got to know he opened his Amazon account and now he is not responding any help

アカウント健全性
タグ:停止中
00
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Account suspended as related account

投稿者：Seller_bqW2o4XdPUxP1

Hi All,

I am 10 year old seller my account suspended due to related account and i know that account is one of my ex employee, now he is not working with us, not able to figure out what exact is matching, called health support team they are giving common answer like find out what’s matching if we know this why will call support team for this , I stuck here, we sacked that employee when we got to know he opened his Amazon account and now he is not responding any help

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Emet_Amazon
Seller_bqW2o4XdPUxP1様の投稿への返信

Hello @IndiaBigStore,

Thank you for posting your concerns with your multiple account policy violation.

my account suspended due to related account and i know that account is one of my ex employee, now he is not working with us, not able to figure out what exact is matching

As you mentioned, it seems that you have identified that this was caused by an ex-employee. Do you have any supporting documentation to show proof of employment? These can be proof of payment, contracts, or termination agreements as you mentioned they were no longer working with you.

If you are able to provide these documents, you can use the appeal button in the account health page to submit them for review. Please be aware that if we cannot validate the information provided, the alternative is to ensure the associated store is reactivated.

I would also suggest reviewing our seller university video on both how to address a multiple account policy violation, and for once the account is reactivated our video on how to comply with our multiple account policy.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう
user profile
Emet_Amazon
Seller_bqW2o4XdPUxP1様の投稿への返信

Hello @IndiaBigStore,

Thank you for posting your concerns with your multiple account policy violation.

my account suspended due to related account and i know that account is one of my ex employee, now he is not working with us, not able to figure out what exact is matching

As you mentioned, it seems that you have identified that this was caused by an ex-employee. Do you have any supporting documentation to show proof of employment? These can be proof of payment, contracts, or termination agreements as you mentioned they were no longer working with you.

If you are able to provide these documents, you can use the appeal button in the account health page to submit them for review. Please be aware that if we cannot validate the information provided, the alternative is to ensure the associated store is reactivated.

I would also suggest reviewing our seller university video on both how to address a multiple account policy violation, and for once the account is reactivated our video on how to comply with our multiple account policy.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
user profile
Emet_Amazon
Seller_bqW2o4XdPUxP1様の投稿への返信

Hello @IndiaBigStore,

Thank you for posting your concerns with your multiple account policy violation.

my account suspended due to related account and i know that account is one of my ex employee, now he is not working with us, not able to figure out what exact is matching

As you mentioned, it seems that you have identified that this was caused by an ex-employee. Do you have any supporting documentation to show proof of employment? These can be proof of payment, contracts, or termination agreements as you mentioned they were no longer working with you.

If you are able to provide these documents, you can use the appeal button in the account health page to submit them for review. Please be aware that if we cannot validate the information provided, the alternative is to ensure the associated store is reactivated.

I would also suggest reviewing our seller university video on both how to address a multiple account policy violation, and for once the account is reactivated our video on how to comply with our multiple account policy.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
返信
このディスカッションをフォローして、新しいアクティビティの通知を受け取りましょう