My account deactivated please help me to reactivate it
please write a complete answer of this mail i am very thankful to you.
Hi,
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your account.
Why did this happen?
We have deactivated your account because you created one or more ASIN variations that violate our ASIN Creation policies. Selling partners may not:
– Change the product’s detail page (parent or child) to become fundamentally different from the original product listed.
– Change the parent product’s detail page so it does not match the children.
– Add incorrect child variations that are not true variations of the parent product.
– Add multi-pack variations that are not manufacturer created to an already existing parent.
Please review Amazon’s policies regarding ASIN creation for additional details (https://sellercentral.amazon.co.jp/gp/help/G201844590).
Has your account been deactivated in error?
If you believe there has been an error, submit an explanation by following the guidance in the “Next Steps” column next to the policy warning on your Account Health page. Your explanation should include the following information:
– How you have not misused ASIN variations.
– Evidence that shows that your account complies with our variation policy.
How do I send this information?
To reactivate your account, visit account health (https://sellercentral.amazon.co.jp/performance/dashboard?ref=ah_em_ap) and click on the Reactivate My Account button to submit necessary information.
What happens if I do not send a sufficient explanation?
After 90 days following this notification, if you do not provide a valid appeal or choose not to appeal the deactivation, you may separately request a funds disbursement by contacting disbursement-appeals@amazon.co.jp. We will conduct a separate investigation to evaluate your account. If we find that you have engaged in deceptive, fraudulent, or illegal activity; or have abused our systems or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account.
My account deactivated please help me to reactivate it
please write a complete answer of this mail i am very thankful to you.
Hi,
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your account.
Why did this happen?
We have deactivated your account because you created one or more ASIN variations that violate our ASIN Creation policies. Selling partners may not:
– Change the product’s detail page (parent or child) to become fundamentally different from the original product listed.
– Change the parent product’s detail page so it does not match the children.
– Add incorrect child variations that are not true variations of the parent product.
– Add multi-pack variations that are not manufacturer created to an already existing parent.
Please review Amazon’s policies regarding ASIN creation for additional details (https://sellercentral.amazon.co.jp/gp/help/G201844590).
Has your account been deactivated in error?
If you believe there has been an error, submit an explanation by following the guidance in the “Next Steps” column next to the policy warning on your Account Health page. Your explanation should include the following information:
– How you have not misused ASIN variations.
– Evidence that shows that your account complies with our variation policy.
How do I send this information?
To reactivate your account, visit account health (https://sellercentral.amazon.co.jp/performance/dashboard?ref=ah_em_ap) and click on the Reactivate My Account button to submit necessary information.
What happens if I do not send a sufficient explanation?
After 90 days following this notification, if you do not provide a valid appeal or choose not to appeal the deactivation, you may separately request a funds disbursement by contacting disbursement-appeals@amazon.co.jp. We will conduct a separate investigation to evaluate your account. If we find that you have engaged in deceptive, fraudulent, or illegal activity; or have abused our systems or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account.
0件の返信
Seller_RY9qEPI4HhK84
バリエーションに不正な商品を追加したことによるポリシー違反してるって通知ですね
違反してないなら その説明をし
違反してると思われるなら 改善計画書を提出しましたか？
下記のトピと同じような相談だと思います。
Seller_Y3PG6UnF4avYi
Hello Zz_Colections,
Hayato from Amazon here to assist.
Thank you for sharing a performance notification regarding your account deactivation.
I understand you have some questions regarding how to reactivate your selling account.
You are requested to provide a valid dispute demonstrating there was no variation policy violation on your account. Based upon those points you were suggested, please kindly submit an appeal via your account health dashboard.
Also, for a more detailed understanding on the issue, kindly attach the latest appeal you submitted.
Cheers,
Hayato
