Hey there @Seller_mF9JkibnqlaRQ- and thanks for joining us here on the seller forums!

I apologize for the recent negative review, and can help share the process for reporting reviews to Amazon for potential removal. Our team put together this guide on the process, which also includes some context on the Community Guidelines and other escalation paths.

Please do take a read through, and report this review from the product detail page. If you've already done so, please do feel free to reach out to the community-help@amazon.com alias to further report. Please note the team behind that alias won't respond to your message, but all submissions are reviewed!

Thanks again for visiting us here on the forums,

-Danny