I listed about 120 pieces of product on Amazon. It's been there for half a year. But none of them are sold now.

So, I decided to withdraw this. But I don't know its method. How can I do this?

I am the registered brand owner of my products/listings that I created.

Another seller/company NOT related to the brand created a parent/child variation theme that is incorrect.

How do I delete/remove that variation theme that I did NOT create?

I already tried adding that parent to my inventory, and deleted it, but that doesn't do anything. So I'm assuming someone else must still have that parent in their listings, right?

Dear Amazon Team,

I hope this message finds you well. I am writing to address an issue regarding product authenticity complaints that I have received for items I have never sold on the platform. As a new seller on Amazon, I am dedicated to building a trustworthy and compliant business. However, I have recently been facing challenges with complaints about products that I have not listed or sold.

It seems that some complaints are being mistakenly directed toward my account, even though I have not sold these products. Despite providing evidence and clarification in my appeals, the decisions have not been in my favor. I understand Amazon requires sellers to meet certain thresholds, such as completing three hundred sixty-five sales, but in this case, these complaints pertain to items I have never handled or sold.

I kindly ask for a review of this situation and a fair consideration of my appeal. As a new seller, these issues are impacting my ability to grow and provide excellent service to Amazon customers. I am committed to adhering to Amazon’s guidelines and maintaining high standards of authenticity and customer satisfaction.

Thank you for your time and attention to this matter. I look forward to your understanding and assistance in resolving this issue.

Best regards,