We have been selling a product ASIN in markets outside of Amazon Japan, and we are brand owners who have completed brand registration.

Recently, we attempted to enter the Japanese website to release this product ASIN, but were informed that the brand name of ASIN had been maliciously modified in Japan. We are unable to release this ASIN in Japan, so we request the seller's support to modify the brand name and create a good shopping experience. The product page of this ASIN clearly displays its brand name, and its correct brand name is also displayed on other Amazon marketplace websites. However, it is disappointing that the seller support personnel in Japan refuse to make any modifications, claiming that the product is held by sellers who maliciously modify the brand, and any modifications must be approved by them. This is disappointing.

I hope to receive assistance here, hoping that the community manager can help us restore the brand name, create a good shopping experience, and encourage customers to purchase products that match the description and actual product.

Case id：2941397973

Hello,

I would like to know the reason for the rejection of the brand registration and hope to have a new opportunity. I have complete brand authorization documents.

When I attempted to re-apply, it appears that the brand is still under reviewing. That means I cannot create a new registry with the same brand name.

Case ID 2983832513

Would you please kindly look into this matter and give some help? Thanks in advance ~~

Hello Team.

My brand request ID 2783779103 is stuck pending approval but the case has already been closed.

It says the case cannot be opened so my brand name is stuck.

Can you please reject it so i can reapply or help me find out why its still pending approval?

Ive been waiting months to get approved and I have inventory.

@Jameson_Amazon

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