My Japan account, that I created unknowingly and forgot about, years ago was just deactivated. As a result, my US account was deactivated.

I have submitted the utility bill that they requested and ensured that I have a valid credit card on file. They have denied my appeal 3 times.

I cannot get any help from the US Account Health Services. I cannot request a phone call from Japan because they only support Japanese. I've tried opening a case that leads nowhere with no help.

What else can I do? My account is in good standing. It was only deactivated over identity verification. I've never sold on Amazon Japan and never plan to.

Please help!

Hello, my newly opened Japan account requires authentication and has been disabled. Can you help me open it?

Urgent Account Reactivation Assistance NeededDear Amazon Japan Support,I hope this email finds you well. I am reaching out regarding the ongoing issue with the reactivation of my account. For the past six months, I have been receiving the same email from Amazon Japan, stating that there isn't enough information provided to reactivate my account.I understand the importance of complying with your requirements and providing necessary information. However, despite my efforts, I seem to be falling short of meeting your expectations. The recent email I received mentioned that I haven't provided sufficient information, but unfortunately, it did not specify what additional details are needed.At this point, I must emphasize that I no longer have any inventory listed on Amazon Japan. Moreover, I am unable to identify the products associated with the ASIN numbers B000XPPXFO, B003FG6IV6, and B00830HJFI, as mentioned in your previous communication.To expedite the resolution process, I kindly request your assistance in identifying the specific invoices required for verification. Once provided with this information, I am fully committed to promptly supplying the necessary documents to address any concerns regarding my account.Additionally, I would appreciate it if you could escalate this matter to a supervisor or account manager for further assistance. Furthermore, I have attempted to reach out to Amazon Japan seller support for a phone call, but regrettably, I have not received any response.Your urgent attention to this matter is highly appreciated. Please let me know how I can proceed to resolve this issue swiftly and effectively.Thank you for your understanding and cooperation.Sincerely,