【must-read】About account-specific issues (such as request for monthly registration fee refund in case of wrong registration as professional seller, account status , SIV, and payments etc…)
Thank you for using the Seller Discussion Forum.
This is where sellers can offer help and advice each other. [Seller Forum Guidelines]
However, we are unable to provide you account specific details on issues in this forum.
Account specific details (such as request for monthly registration fee refund in case of wrong registration as professional seller, account status, submitting identity verification, and payments, etc…)need to be investigated by contacting Amazon directly.
Thank you for selling on
Click the “Get support” in Seller Central.
Click the “contact us” page in the very bottom of a window below.
If “Contact Us” is not displayed, click either one of the red circled parts below.
Enter a keyword (for example: monthly subscription fee,) to “Tell us how we can help,” click the “Get help.”
After clicking the Get help, you can select the left inquiry item that is grayed out. Click “Open Cases” to contact our Technical Support.